Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
HKCT IT ServiceDesk

Welcome to the HKCT IT ServiceDesk

HKCT IT ServiceDesk 已完成系統升級

歡迎使用全新升級的 HKCT IT ServiceDesk 平台!

我們已完成全面翻新,以更清晰、更強大的介面回歸,致力為港專師生提供更全面的資訊科技服務。

📌 重要提示
如果你之前將舊版服務頁面加入書籤,請務必更新書籤連結,以確保你能順利使用全新的平台與服務。


HKCT IT ServiceDesk System Upgrade Completed

Welcome to the new HKCT IT ServiceDesk platform!

We have completed a full revamp, bringing you a clearer and more powerful interface, dedicated to providing HKCT teachers and students with more comprehensive IT services.

📌 Important Notice
If you previously bookmarked the old service page, please update your bookmark link to ensure smooth access to the new platform and services.

Powered by Jira Service Management
{"xsrfToken":"e4ad5fc46d90ec2359d4cdc7cea7e16990d8a78f_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the HKCT IT ServiceDesk","sharedPortalName":"HKCT IT ServiceDesk","userInitialAnnouncementHeader":"HKCT IT ServiceDesk 已完成系統升級","userInitialAnnouncementMessageWiki":"<p>歡迎使用全新升級的 HKCT IT ServiceDesk 平台!</p>\n<p>我們已完成全面翻新,以更清晰、更強大的介面回歸,致力為港專師生提供更全面的資訊科技服務。</p>\n<p>\uD83D\uDCCC 重要提示<br> 如果你之前將舊版服務頁面加入書籤,請務必更新書籤連結,以確保你能順利使用全新的平台與服務。</p>\n<hr>\n<p><b>HKCT IT ServiceDesk System Upgrade Completed</b></p>\n<p>Welcome to the new HKCT IT ServiceDesk platform!</p>\n<p>We have completed a full revamp, bringing you a clearer and more powerful interface, dedicated to providing HKCT teachers and students with more comprehensive IT services.</p>\n<p>\uD83D\uDCCC Important Notice<br> If you previously bookmarked the old service page, please update your bookmark link to ensure smooth access to the new platform and services.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the HKCT IT ServiceDesk","sharedPortalName":"HKCT IT ServiceDesk","announcementHeader":"HKCT IT ServiceDesk 已完成系統升級","announcementMessage":"歡迎使用全新升級的 HKCT IT ServiceDesk 平台!\n\n我們已完成全面翻新,以更清晰、更強大的介面回歸,致力為港專師生提供更全面的資訊科技服務。\n\n\uD83D\uDCCC 重要提示\n如果你之前將舊版服務頁面加入書籤,請務必更新書籤連結,以確保你能順利使用全新的平台與服務。\n\n-----\n*HKCT IT ServiceDesk System Upgrade Completed*\n\nWelcome to the new HKCT IT ServiceDesk platform!\n\nWe have completed a full revamp, bringing you a clearer and more powerful interface, dedicated to providing HKCT teachers and students with more comprehensive IT services.\n\n\uD83D\uDCCC Important Notice\nIf you previously bookmarked the old service page, please update your bookmark link to ensure smooth access to the new platform and services.","localeDisplayName":"English (United States)"},"zh-TW":{"helpCenterTitle":"歡迎來到港專資訊科技部服務平台","sharedPortalName":"港專資訊科技部服務平台","announcementHeader":"HKCT IT ServiceDesk 已完成系統升級","announcementMessage":"歡迎使用全新升級的 HKCT IT ServiceDesk 平台!\n\n我們已完成全面翻新,以更清晰、更強大的介面回歸,致力為港專師生提供更全面的資訊科技服務。\n\n\uD83D\uDCCC 重要提示\n如果你之前將舊版服務頁面加入書籤,請務必更新書籤連結,以確保你能順利使用全新的平台與服務。","localeDisplayName":"Chinese (Taiwan)"},"zh-CN":{"helpCenterTitle":"欢迎来到港专资讯科技部服务平台","sharedPortalName":"港专资讯科技部服务平台","announcementHeader":"HKCT IT ServiceDesk 系统升级完成","announcementMessage":"欢迎使用全新升级的 HKCT IT ServiceDesk 平台!\n\n我们已完成全面翻新,以更清晰、更强大的介面回归,致力为港专师生提供更全面的资讯科技服务。\n\n\uD83D\uDCCC 重要提示\n如果你之前将旧版服务页面加入书籤,请务必更新书籤连结,以确保你能顺利使用全新的平台与服务。","localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwN2FkNjJmYi1kNTk3LTRjZjktYmNkNy0wZGViZDFjODFhYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzYyNDIwMTUsIm5iZiI6MTc3NjI0MTQxNX0.WlS4DZriXdrNlKDZSUG6QLjannmMZbvy6TIMiObZBD4&client=07ad62fb-d597-4cf9-bcd7-0debd1c81aab&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=hkct","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e4ad5fc46d90ec2359d4cdc7cea7e16990d8a78f_lout","baseUrl":"https://servicedesk.it.hkct.edu.hk/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://hkct.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"07ad62fb-d597-4cf9-bcd7-0debd1c81aab","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"41e05b1817524c98aa28890974d9d3f1","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://hkct.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}